06-30-2025, 07:56 AM
(06-30-2025, 05:17 AM)stevef Wrote: We are probably going to have to do this in incremental steps.Hi Steve - happy you haven't given up on me
I'm a little confused whether or not your system detects the printer.
So far I've assumed we are working on a USB connected printer.
Is this right ?
Is the Xerox on your network ?
Assuming USB.
With the PC and printer off, remove any USB cable between them.
Power up the PC
Open 'Printers' and delete any configured devices so that you are back to 'There are no printers configured yet'
Leave the Printers window open
Power up the printer and let it do self tests etc.
Connect a USB cable from the printer to the PC.
After a few seconds, a printer icon may appear in the Printers windows.
If it does, it should have a machine style identifier under it, in your case, probably something like
Quote:FX_Docuprint _P265_dw_0000DN5--831912
To confirm, open a terminal (Ctrl, Alt, T) and run this command to show what your system can see via USB.
Code:lsusb
Please report back what the system shows for these two operations.
Posting screenshot images is different to capturing and posting the contents of a terminal window.
To post the results of commands in a terminal copy and paste the text as described.
If you need to post a screenshot to show a GUI window use the Screenshot utility.
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Imgur will provide a link. Embed the link in a reply using the 'Insert an Image' button.
Just done this on a test system and an HP Envy printer. This happened without needing to Add.

Quote:So far I've assumed we are working on a USB connected printer.Yes - USB connected printer
Is this right ?
Is the Xerox on your network ?
No - Xerox is not on the network (if I understand the question correctly)
Quote:With the PC and printer off, remove any USB cable between them. YESI have stopped there - in case I break things.
Power up the PC YES
Open 'Printers' and delete any configured devices so that you are back to 'There are no printers configured yet' THERE WERE NO CONFIGURED DEVICES
Leave the Printers window open YES
Power up the printer and let it do self tests etc. YES
Connect a USB cable from the printer to the PC. YES
After a few seconds, a printer icon may appear in the Printers windows.
NO. WHAT DID APPEAR IS A MESSAGE BOX TOP RIGHT OF SCREEN SAYING
"Missing printer driver
No printer driver for FX DocuPrint P265 dw"
with a "search" button
If it does, it should have a machine style identifier under it, in your case, probably something like
![[Image: 9wuxZ82.png]](https://imgur.com/9wuxZ82.png)
