04-23-2014, 04:18 AM
N4RPS hit the nail on the head. You likely have an older version of hplip installed and need a newer version of the package. To see which version is installed, open a terminal and enter this:
Look at the version #. Like N4RPS said, it's probably 3.12.2 -- which does not support the printer. You need a newer version.
Here is a link describing how to get the new version and it also has another link to a step-by-step tutorial for installing it: http://www.liberiangeek.net/2013/08/hp-l...-printers/. Read through it a couple of times if necessary and take your time following the instructions.
Good luck.
Code:
dpkg -l | grep hplipLook at the version #. Like N4RPS said, it's probably 3.12.2 -- which does not support the printer. You need a newer version.
Here is a link describing how to get the new version and it also has another link to a step-by-step tutorial for installing it: http://www.liberiangeek.net/2013/08/hp-l...-printers/. Read through it a couple of times if necessary and take your time following the instructions.
Good luck.
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