Teamviewer 13 not working but Teamviewer 12 does

[bigmanstrat]

I have had a problem with Teamviewer for a couple of months since the upgrade to version 13.  I have been able to see the remote computer but have had no control over it.  This morning I decided to revert back to Teamviewer 12 and it worked immediately.  I have subsequently upgraded to LinuxLite 3.8 on both devices but Teamviewer has reverted to version 13 and has now stopped working.  I can see the remote desktop but neither mouse nor keyboard controls work.  If I revert back to Teamviewer 12 can I prevent it upgrading to version 13 when I update my system files?  I've looked for a specific solution to my issue but haven't been able to find one.

[ralphy]

I had somewhat a similar issue. It seems the package in the repo is a bit outdated. What worked for me:


Uninstall teamviewer

Code:

sudo apt-get remove --purge teamviewer -y
sudo apt-get autoclean && sudo apt-get autoremove -y

Download latest version directly from their site:


64bit

Code:

cd /tmp && wget https://download.teamviewer.com/download/linux/teamviewer_amd64.deb

OR 32bit

Code:

cd /tmp && wget https://download.teamviewer.com/download/linux/teamviewer_i386.deb

Finally install the package and its dependencies

64bit

Code:

sudo apt-get install ./teamviewer_amd64.deb -y

OR 32bit

Code:

sudo apt-get install ./teamviewer_i386.deb -y

I was able to control the remote machine again. In my case, I was not remoting into a Linux PC... so make sure to update both machines in your case.

Hope it helps.

[bigmanstrat]

Thank you, now works perfectly

[ralphy]

You're most welcome [member=5827]bigmanstrat[/member] ; glad to read you got it worked out.


I updated TeamViewer installation in the UnlockMe App so that it always downloads and installs the latest version directly from their site for that very reason.


Cheers!