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[SOLVED] Thomson DCM475 Digital/Broadband Modem Linux Support . - Printable Version

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Re: Thomson DCM475 Digital/Broadband Modem Linux Support . - altman - 12-17-2014

Thanx for the help Wirezfree .

Finally got my laptop working hardwired & / wifi , & my mother s tower working , but only / wifi ! wonder why .

Don t know what I did in order to have this combo working , called Acanac again , now had someone that knew more stuff than the other person before at the same place , go figure . lol

Only need to have it working with the cable hooked in the tower which is Win 8.1 , which can t be removed ...lol

What I can tell you Wirezfree is thanx allot for the help given , appreciated mate .




Re: Thomson DCM475 Digital/Broadband Modem Linux Support . - altman - 12-17-2014

Forgot , will be the iPad also to configure with Acanac/DLink  , but it s another thing , maybe tomorrow .


Re: Thomson DCM475 Digital/Broadband Modem Linux Support . - Wirezfree - 12-17-2014

O.K, No problem..
Progress, Good news...
Dave


Re: Thomson DCM475 Digital/Broadband Modem Linux Support . - altman - 12-17-2014

lol , yes sir .


Re: Thomson DCM475 Digital/Broadband Modem Linux Support . - gold_finger - 12-18-2014

(12-17-2014, 04:30 PM)altman link Wrote: Well , got in touch with Acanac which not surprisingly told me to get in touch with DLink , which don t have Phone Support & resend you on their Web Support that I can t either have it to work on either LL or my mother s Win 8.1 ! What kind of business is that ! Getting pissed off right now after 3rd day attempt .

(12-17-2014, 09:38 PM)Wirezfree link Wrote: I know the feeling....
Typical in the consumer world passing the buck.

Funny, just read an article this morning along similar lines to above situation:  http://www.oftwominds.com/blogdec14/Corporate-America12-14.html.  (Your situation isn't funny Altman -- just funny that I happened to read that article, then later on see your frustration with corporate customer service passing the buck on down the line.)


Re: Thomson DCM475 Digital/Broadband Modem Linux Support . - altman - 12-18-2014

lol , I understand your point of vue mate .

I know Corporate Service sux so much in most fields , having big bonuses nonetheless .


Re: Thomson DCM475 Digital/Broadband Modem Linux Support . - Wirezfree - 12-18-2014

Hi gold_finger,

The article is so true here, just replace Corporate America with Corporate UK.
Some times you call a provider and it's like...
"why are you bothering me" or "You want want service, that's not part of my remit"

It's kind of a self fulfilling prophecy, we all want cheap goods and services,
we are now unfortunately experiencing the after sale "fallout" "there are no free lunches"

Dave


Re: Thomson DCM475 Digital/Broadband Modem Linux Support . - altman - 12-18-2014

My bet would be that s it s Corporate World Wild .


Re: Thomson DCM475 Digital/Broadband Modem Linux Support . - altman - 12-19-2014

Well , some updates on this journey !

Got everything running with either my LL laptop & my mother s tower , iphones & ipad also work today . Thomson Modem s ok . DLink Router got configured , now the VOiP needs to be configured .

D-Link wasn t helpful at all , called carrier ( Acanac ) which helped in a way & Wirezfree also .

Now Cisco VOiP needs to work .

My brother which is an IT guy , don t know what it is exactly what he s doing , will come for Christmas & nfix this . Luckily I have my cell & my mother laso while waiting for the VOiP to work properly .


Re: Thomson DCM475 Digital/Broadband Modem Linux Support . - Wirezfree - 12-19-2014

O.K...
Glad you are making progress.
Dave