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Help me, please! - CDROM and archive canonical - Printable Version

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+--- Thread: Help me, please! - CDROM and archive canonical (/showthread.php?tid=9559)

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RE: Help me, please! - CDROM and archive canonical - stevef - 08-01-2025

Quote:It looks like they are the same command codes you sent earlier to me
Yes, they are exactly the same commands that I asked you to run in post 6.
Please run them again - they should generate a new pair of text files in your home directory. Please post the results of the second run.

RE: Help me, please! - CDROM and archive canonical - CountFoxx - 08-01-2025

(08-01-2025, 03:51 PM)stevef Wrote:
Quote:It looks like they are the same command codes you sent earlier to me
Yes, they are exactly the same commands that I asked you to run in post 6.
Please run them again - they should generate a new pair of text files in your home directory.  Please post the results of the second run.
The second command code produced a Blank page
(08-01-2025, 06:55 PM)CountFoxx Wrote:
(08-01-2025, 03:51 PM)stevef Wrote:
Quote:It looks like they are the same command codes you sent earlier to me
Yes, they are exactly the same commands that I asked you to run in post 6.
Please run them again - they should generate a new pair of text files in your home directory.  Please post the results of the second run.
The second command code produced a Blank page

Get:2 http://security.ubuntu.com/ubuntu noble-security InRelease [126 kB]
Hit:3 http://us.archive.ubuntu.com/ubuntu noble InRelease
Hit:4 https://ppa.launchpadcontent.net/mozillateam/ppa/ubuntu noble InRelease
Hit:5 https://ppa.launchpadcontent.net/mozillateam/thunderbird-next/ubuntu noble InRelease
Get:6 http://us.archive.ubuntu.com/ubuntu noble-updates InRelease [126 kB]
Hit:1 https://repo.linuxliteos.com/linuxlite galena InRelease
Get:7 https://packages.mozilla.org/apt mozilla InRelease [1,524 B]
Hit:8 https://dl.google.com/linux/chrome/deb stable InRelease
Get:9 http://us.archive.ubuntu.com/ubuntu noble-backports InRelease [126 kB]
Get:10 http://security.ubuntu.com/ubuntu noble-security/main amd64 Components [21.6 kB]
Get:11 https://packages.mozilla.org/apt mozilla/main amd64 Packages [100 kB]
Get:12 http://us.archive.ubuntu.com/ubuntu noble-updates/main i386 Packages [505 kB]
Get:13 http://security.ubuntu.com/ubuntu noble-security/restricted amd64 Components [212 B]
Get:14 http://security.ubuntu.com/ubuntu noble-security/universe amd64 Components [52.2 kB]
Get:15 http://security.ubuntu.com/ubuntu noble-security/multiverse amd64 Components [212 B]
Get:16 https://packages.mozilla.org/apt mozilla/main all Packages [5,280 kB]
Get:17 http://us.archive.ubuntu.com/ubuntu noble-updates/main amd64 Packages [1,313 kB]
Get:18 http://us.archive.ubuntu.com/ubuntu noble-updates/main amd64 Components [164 kB]
Get:19 http://us.archive.ubuntu.com/ubuntu noble-updates/restricted amd64 Components [212 B]
Get:20 http://us.archive.ubuntu.com/ubuntu noble-updates/universe amd64 Packages [1,116 kB]
Get:21 http://us.archive.ubuntu.com/ubuntu noble-updates/universe i386 Packages [674 kB]
Get:22 https://packages.mozilla.org/apt mozilla/main i386 Packages [94.1 kB]
Get:23 http://us.archive.ubuntu.com/ubuntu noble-updates/universe amd64 Components [377 kB]
Get:24 http://us.archive.ubuntu.com/ubuntu noble-updates/multiverse amd64 Components [940 B]
Get:25 http://us.archive.ubuntu.com/ubuntu noble-backports/main amd64 Components [7,104 B]
Get:26 http://us.archive.ubuntu.com/ubuntu noble-backports/restricted amd64 Components [216 B]
Get:27 http://us.archive.ubuntu.com/ubuntu noble-backports/universe amd64 Components [28.3 kB]
Get:28 http://us.archive.ubuntu.com/ubuntu noble-backports/multiverse amd64 Components [212 B]
Fetched 10.1 MB in 6s (1,592 kB/s)
Reading package lists...

RE: Help me, please! - CDROM and archive canonical - stevef - 08-01-2025

Quote:The second command code produced a Blank page
It must have produced something.
What exactly do you mean by 'produced a Blank page' ?

RE: Help me, please! - CDROM and archive canonical - CountFoxx - 08-03-2025

It's either that you have had enough, or you didn't receive my last reply to you yesterday.  I did mention that I'm having problems posting my messages.

So I contacted the admin: I got the following message when posting - "There has been an error due to your post data being empty."

The response I got was: "This could be due to a browser page refresh or direct access to this page. We recommend you press the browser back button and begin again."  "That happens quite randomly; we haven't pinpointed it yet. Just Ctrl+C your posts before you submit them, just to be on the safe side."

After carrying out the suggestion above, I saw the message had been posted.

If it's just that you have given up helping me, let me know, so I can try alternative methods to get this low-end laptop working well.

As I mentioned in my last message, I've tried several Linux distros, and the download and update packages were fine without any problems, including Windows 10 64-bit.  However, they used too much RAM, causing the laptop to run slowly, sometimes crashing.  Linux Lite is the best one I've found for it, but that's giving hell with the package updates.  No problems with the third-party wifi driver/software updates, though.

RE: Help me, please! - CDROM and archive canonical - stevef - 08-03-2025

Sorry you are getting errors when posting.  It sometimes happens to me.

I've not given up helping but I don't think I've missed a reply.
We still need to see the results of the two commands.
The only thing I could read from your posts about the output of the second command is 'The second command code produced a Blank page' which is not possible.

You can execute the two commands again.
Run this command to get the system to check for possible updates. You will need to enter your password if asked.
Code:
sudo apt-get update | tee ~/"$(date +"%Y_%m_%d_%T")-apt-get-update.txt"
Then run this command to initiate the upgrade process
Code:
sudo apt-get upgrade | tee ~/"$(date +"%Y_%m_%d_%T")-apt-get-upgrade.txt"
The second part of each command records the screen output to a text file in your home directory.

After running the commands you should find two new text files in your home folder.
The filenames with be prefixed with the date and time that the commands were run.
Copy the contents of the files and paste them into the thread.
Once we can see what is happening, we can help. Describing LL updates as 'giving hell' is a bit strong.

RE: Help me, please! - CDROM and archive canonical - CountFoxx - 08-03-2025

Where you'd said to run the codes again, I responded to that message, and I didn't see anything back from you. Obviously, the system didn't send it.

 In the message, I explained that there is a second file showing the date on time, but when I opened the file, there was no text in the file, and this is why I said it produced a blank page, but I should have said a blank file, instead.  I also sent you what is seen in the properties of that blank file.  

I also went on and gave you further information about the laptop.

I've sent this message via my mobile. Let's see if it will be delivered without any problems.

RE: Help me, please! - CDROM and archive canonical - stevef - 08-03-2025

Please just run the commands and paste the results.

Thank you

RE: Help me, please! - CDROM and archive canonical - CountFoxx - 08-03-2025

Obviously, other problems are going on. Not only that the update package won't install, but also the text file is not being saved. Now, is it the laptop or the Linux Lite distro? I believe it's the distro. Because as I'd mentioned before, I've never had this problem with other Linux distros.

RE: Help me, please! - CDROM and archive canonical - CountFoxx - 08-03-2025

(08-03-2025, 08:39 PM)stevef Wrote: Please just run the commands and paste the results.

Thank you
Result from the first code:
Get:1 https://dl.google.com/linux/chrome/deb stable InRelease [1,825 B]
Hit:2 https://ppa.launchpadcontent.net/mozillateam/ppa/ubuntu noble InRelease
Hit:3 https://ppa.launchpadcontent.net/mozillateam/thunderbird-next/ubuntu noble InRelease
Hit:4 http://us.archive.ubuntu.com/ubuntu noble InRelease
Hit:5 http://security.ubuntu.com/ubuntu noble-security InRelease
Hit:7 https://packages.mozilla.org/apt mozilla InRelease
Get:8 http://us.archive.ubuntu.com/ubuntu noble-updates InRelease [126 kB]
Hit:6 https://repo.linuxliteos.com/linuxlite galena InRelease
Hit:9 http://us.archive.ubuntu.com/ubuntu noble-backports InRelease
Get:10 https://dl.google.com/linux/chrome/deb stable/main amd64 Packages [1,224 B]
Fetched 129 kB in 2s (72.3 kB/s)
Reading package lists...

Result from the second code:
No text is showing in the file/space, as before.


Opps, I went back and clicked on the long box above the blank file/space, and then the following appeared.

Result from the second code:
Get:1 https://dl.google.com/linux/chrome/deb stable InRelease [1,825 B]
Hit:2 https://ppa.launchpadcontent.net/mozillateam/ppa/ubuntu noble InRelease
Hit:3 https://ppa.launchpadcontent.net/mozillateam/thunderbird-next/ubuntu noble InRelease
Hit:4 http://us.archive.ubuntu.com/ubuntu noble InRelease
Hit:5 http://security.ubuntu.com/ubuntu noble-security InRelease
Hit:7 https://packages.mozilla.org/apt mozilla InRelease
Get:8 http://us.archive.ubuntu.com/ubuntu noble-updates InRelease [126 kB]
Hit:6 https://repo.linuxliteos.com/linuxlite galena InRelease
Hit:9 http://us.archive.ubuntu.com/ubuntu noble-backports InRelease
Get:10 https://dl.google.com/linux/chrome/deb stable/main amd64 Packages [1,224 B]
Fetched 129 kB in 2s (72.3 kB/s)
Reading package lists...


Below are the results straight from the command prompt for both, first and second codes:

Welcome to Linux Lite 7.4 linuxlite

Sunday 03 August 2025, 21:54:47
Memory Usage: 2050/3792MB (54.06%)
Disk Usage: 18/228GB (9%)
Support - https://www.linuxliteos.com/forums/ (Right click, Open Link)

 linuxlite  ~  sudo apt-get update | tee ~/"$(date +"%Y_%m_%d_%T")-apt-get-update.txt"
[sudo] password for linuxlite:
Get:1 https://dl.google.com/linux/chrome/deb stable InRelease [1,825 B]
Hit:2 https://ppa.launchpadcontent.net/mozillateam/ppa/ubuntu noble InRelease
Hit:3 https://ppa.launchpadcontent.net/mozillateam/thunderbird-next/ubuntu noble InRelease
Hit:4 http://us.archive.ubuntu.com/ubuntu noble InRelease
Hit:5 http://security.ubuntu.com/ubuntu noble-security InRelease
Hit:7 https://packages.mozilla.org/apt mozilla InRelease
Get:8 http://us.archive.ubuntu.com/ubuntu noble-updates InRelease [126 kB]
Hit:6 https://repo.linuxliteos.com/linuxlite galena InRelease
Hit:9 http://us.archive.ubuntu.com/ubuntu noble-backports InRelease
Get:10 https://dl.google.com/linux/chrome/deb stable/main amd64 Packages [1,224 B]
Fetched 129 kB in 2s (72.3 kB/s)
Reading package lists...

W: https://ppa.launchpadcontent.net/mozillateam/ppa/ubuntu/dists/noble/InRelease: Signature by key 0AB215679C571D1C8325275B9BDB3D89CE49EC21 uses weak algorithm (rsa1024)
W: https://ppa.launchpadcontent.net/mozillateam/thunderbird-next/ubuntu/dists/noble/InRelease: Signature by key 0AB215679C571D1C8325275B9BDB3D89CE49EC21 uses weak algorithm (rsa1024)
 linuxlite  ~  sudo apt-get upgrade | tee ~/"$(date +"%Y_%m_%d_%T")-apt-get-upgrade.txt"
E: dpkg was interrupted, you must manually run 'sudo dpkg --configure -a' to correct the problem.
 linuxlite  ~  100  0 

RE: Help me, please! - CDROM and archive canonical - stevef - 08-04-2025

Please open a terminal by pressing 'Ctrl' 'Alt' and 'T' together

In the terminal window type or paste in this command
Code:
sudo dpkg --configure -a
followed by return/enter. When asked for your password, type it in followed by return/enter.
Then
Code:
sudo apt-get update
Then
Code:
sudo apt-get upgrade

Post the results back
Quote:Obviously, other problems are going on. Not only that the update package won't install, but also the text file is not being saved. Now, is it the laptop or the Linux Lite distro? I believe it's the distro. Because as I'd mentioned before, I've never had this problem with other Linux distros.

I can't see what is happening on your system.
As a quick check, I've run the commands on a test system running Linux Lite 7.4 and captured the output below.
If the distro is the problem this should reproduce your symptoms..

List contents of home directory before running the command

Quote:stephen>$> ls -l
drwxr-xr-x  2 stephen stephen  4096 Jun 30 05:08 Desktop
drwxr-xr-x 13 stephen stephen  4096 Jul 18 08:11 Documents
drwxr-xr-x  3 stephen stephen  4096 Aug  4 05:47 Downloads
drwxr-xr-x  3 stephen stephen  4096 Jun 28 12:08 Music
drwxr-xr-x  4 stephen stephen 12288 Jun 28 12:08 Pictures
drwxr-xr-x  2 stephen stephen  4096 Jun 27 13:50 Public
drwxr-xr-x  2 stephen stephen  4096 Jul 11 07:03 Templates
drwxr-xr-x  2 stephen stephen  4096 Jul 13 07:10 Videos
stephen>$>

Run the command

Quote:stephen>$> sudo apt-get upgrade | tee ~/"$(date +"%Y_%m_%d_%T")-apt-get-upgrade.txt"
Reading package lists...
Building dependency tree...
Reading state information...
Calculating upgrade...
The following packages were automatically installed and are no longer required:
  linux-headers-6.8.0-63 linux-headers-6.8.0-63-generic
  linux-image-6.8.0-63-generic linux-modules-6.8.0-63-generic
  linux-modules-extra-6.8.0-63-generic linux-tools-6.8.0-63
  linux-tools-6.8.0-63-generic
Use 'sudo apt autoremove' to remove them.
The following upgrades have been deferred due to phasing:
  nvidia-common ubuntu-drivers-common
The following packages have been kept back:
  inxi zenity zenity-common
0 upgraded, 0 newly installed, 0 to remove and 5 not upgraded.
stephen>$>

List contents of home directory after running the command
Note that a 667 byte file with date and time prefix has been written to the home directory

Quote:stephen>$> ls -l
-rw-rw-r--  1 stephen stephen  667 Aug  4 06:16 2025_08_04_06:16:13-apt-get-upgrade.txt
drwxr-xr-x  2 stephen stephen  4096 Jun 30 05:08 Desktop
drwxr-xr-x 13 stephen stephen  4096 Jul 18 08:11 Documents
drwxr-xr-x  3 stephen stephen  4096 Aug  4 05:47 Downloads
drwxr-xr-x  3 stephen stephen  4096 Jun 28 12:08 Music
drwxr-xr-x  4 stephen stephen 12288 Jun 28 12:08 Pictures
drwxr-xr-x  2 stephen stephen  4096 Jun 27 13:50 Public
drwxr-xr-x  2 stephen stephen  4096 Jul 11 07:03 Templates
drwxr-xr-x  2 stephen stephen  4096 Jul 13 07:10 Videos
stephen>$> 

Display the contents of the file that got added to verify the contents and confirm the file is as expected.

Quote:stephen>$>cat 2025_08_04_06\:16\:13-apt-get-upgrade.txt
Reading package lists...
Building dependency tree...
Reading state information...
Calculating upgrade...
The following packages were automatically installed and are no longer required:
  linux-headers-6.8.0-63 linux-headers-6.8.0-63-generic
  linux-image-6.8.0-63-generic linux-modules-6.8.0-63-generic
  linux-modules-extra-6.8.0-63-generic linux-tools-6.8.0-63
  linux-tools-6.8.0-63-generic
Use 'sudo apt autoremove' to remove them.
The following upgrades have been deferred due to phasing:
  nvidia-common ubuntu-drivers-common
The following packages have been kept back:
  inxi zenity zenity-common
0 upgraded, 0 newly installed, 0 to remove and 5 not upgraded.
stephen>$>